Government

The Cabinet Office published its review of evidence on public sector design. I was invited to contribute as an expert.

I joined the podcast to discuss the history of the UK Digital Academy, why better decisions follow good data, and more.

New capability to identify insider threats and meet UK legislation on enhanced background checks. I supported delivery of this work across government and industry.

At the centre of government, I worked across the portfolio of major programmes, focusing on how complex change with a strong digital element is delivered.

I spoke to Tessian about security in government digital services and the role of digital identity and trusted attributes.

The transformation guidance I co-authored is now available online for teams leading complex change.

I have set up and led business design teams in both the private sector and government, helping organisations connect strategy to delivery and learn to continuously improve.

I was part of the team that created and delivered Transforming Together, a series of events bringing together leaders of major UK government digital change programmes.

I spoke and joined a panel discussion on government transformation programmes and the role of digital, moderated by Tony Meggs.

I spoke at this event in London’s Business Design Centre the day after the government’s transformation strategy launch.

As deputy director at the Government Digital Service, I led the development of the UK Government Transformation Strategy and the work to align departments behind it.

In this interview I discussed personalisation in government digital services and what it takes to deliver it at scale.

As head of business transformation, I led work to set out a clear future vision for DWP, the UK’s largest delivery department, and a practical plan to get there.

I presented and participated in a panel on improving public service delivery through digital, chaired by Lord Patel.

I gave a seminar as part of the Policy in Practice series for the Master of Public Administration (MPA) course at the London School of Economics.

My views are included in this book on digital reform in government.

I delivered a keynote and joined the panel on technology, procurement and policy priorities at the Westminster eForum, chaired by Chi Onwurah MP.