Skip to main content

Work

My work is all about helping organisations change to meet the expectations of the digital world, making better use of technology and data, while staying secure. The sections below give more detail of my experience.

NHS Non-Executive

I am a non-executive director at Gateshead Health NHS Foundation Trust and chair its digital committee, helping drive the trust’s digital ambitions.

Independent consulting

I support large, complex organisations and central government to use technology and data more effectively, while staying secure.

NHS Digital Leaders report

In ‘A Fresh Mandate for Digital Leadership in the NHS’, I set out what needs to change to meet national ambitions, based on interviews with senior digital leaders.

Northumbria Healthcare NHS Foundation Trust

As a non-executive director, I oversaw a major period of investment in IT, digital and data within one of the NHS’s best-performing trusts, now widely seen as an exemplar of digital delivery.

Government Transformation Strategy 2017

As deputy director at the Government Digital Service, I led the development of the UK Government Transformation Strategy and the work to align departments behind it.

Cabinet Office

At the centre of government, I worked across the portfolio of major programmes, focusing on how complex change with a strong digital element is delivered.

DWP

As head of business transformation, I led work to set out a clear future vision for DWP, the UK’s largest delivery department, and a practical plan to get there.

Business Design

I have set up and led business design teams in both the private sector and government, helping organisations connect strategy to delivery and learn to continuously improve.

Telecoms and mobile: early career

My early career was in telecoms and mobile, working on large, mission-critical systems and early digital channels for online sales and customer service.